Refunds and cancellations
This policy applies to Dash of Movement digital materials, courses and sessions.
Digital materials
If access to a digital material has not been opened and the access email has not been sent, the buyer may request cancellation through support. After access is opened, a request is reviewed in light of the access already supplied, whether the material matches its description, any technical error and mandatory applicable law.
Sessions and classes
Please request an individual session transfer or cancellation at least 24 hours before the start. If the slot is already booked and paid, support will offer a transfer or an individual solution.
Technical errors
If confirmation is complete but access does not open automatically, contact support. We will check the order and send the link manually.
How a refund is processed
Include your name, email, order contents and approximate payment time. After verification, a refund is made through the original payment method unless the provider or applicable law requires another route. The bank or payment provider determines the final crediting time.
Support
Refund and access support: dash_of_movement@gmail.com, Telegram @dash_of_movement.